Shop our newest Era-Inspired Collection through 6/2 and receive 15% off with code ERA15

Menu
0

Shop our newest Era-Inspired Collection through 6/2 and receive 15% off with code ERA15

  • Favourites
0

Your Jewelry Box is Empty

RESPONSIBLE SOURCING

Learn more about our thoughtful approach to consumption

SCHEDULE AN APPOINTMENT

Are you looking for some guidance in selecting your ring? We can help.

Era Inspired Collection

Arabesque

VOW Collection

Revel Collection

Giftcards

FREQUENTLY ASKED QUESTIONS

Your Questions Answered

SCHEDULE AN APPOINTMENT

Looking for guidance in selecting your ring? We can help.

All Bands

Classic

Embellished

Contour

Era Inspired

Get In Touch

Pre Purchase

● Pricing
● Company policies
● Custom or modified design
● Appointment availability
● Pre Purchase questions

hello@thetruegem.com

Pre Delivery

● Request alternate delivery date
● Request alternate delivery address
● Changes to the details of your order
● Production status inquiries

thankyou@thetruegem.com

After Delivery

● Ring repair or resizing
● Warranty registration or renewal
● Annual maintenance and inspection
● Post-purchase questions
● Returns or exchanges

clientcare@thetruegem.com

Book a Consultation

The True Gem

2626 Cole Ave, Suite 800
Dallas, Texas 75240
United States

214-253-2991

hello@thetruegem.com

Monday: 10:00 AM - 6:30 PM
Tuesday: 10:00 AM - 6:30 PM
Wednesday: 10:00 AM - 6:30 PM
Thursday: 10:00 AM - 6:30 PM
Friday: 10:00 AM - 6:30 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: CLOSED